Okay- I've never ordered from camotech.com; I ordered my nametapes from 1800nametape.com. This was three years ago, however the service was outstanding and it cost less than $10 for two sets of both my name and USCM tapes (four individual tapes all together).
Here is a pic to show you the quality:

I'll try to answer some of your questions as the two companies have similarities-
chevyh0tr0d wrote:
1)When I place my order along with telling them I want OD green with USCM font and tell them my last name?
I'm not sure what colours camotech provides, however 1800nametape basically had one green colour to pick and that was OD green. You DO tell them you want USCM font and say it a bunch of times as "USCM" can easily be confused with "USMC". Another thing I asked for is 1/2 inch letter height as the standard 3/4 inch letter height is odd looking; it looks "too tall."
Just tell them your last name- you don't use your first initial or anything.
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2)Do I custom order how long I want the tape to be or will that be filled in with my order if I get 1 with my last name already added?
My nametapes came as a standard length that you can trim (although I would just fold the sides under) yourself. If you are putting these on BDUs or a Service C shirt, you just make the nametapes the same length as the length of the pocket you are putting it above. Unless you have a really LONG name, you don't have to mention the how long you want the tape to be.
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3) Has anyone tried to order one of these from them in the last few months? I ask as I tried to call them a few times at different times of the day(between 9 and 5 central time though) and a few different days(about 20 calls total) and never got them to call me back or pick up the phone
This would be a big red flag for me. This isn't somebody's basement, it is an actual business, so if they don't pick up the phone, I would avoid dealing with them.
You still have the option of 1800nametape.com, however they do not list the "USCM" font on their website, I had to custom order my tapes. I would email them first and find out if they still have the USCM font in their filebase. If they no longer have it on file (but are still able to make the tapes if you provide them with the file), ask here and I'll see if I can dig it up for you.
http://www.1800nametape.com/Quote:
4) after my order do they just send me a bill via paypal or snail mail?
I paid via credit card over the phone. No problems at all and they are a trustworthy company.
Hope this helps!
Kevin