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 Post subject: Bloody Parcelfarce
PostPosted: Sat Jul 28, 2007 4:09 pm 
Eagle nut!
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Location: United Kingdom
Country: United Kingdom
Sorry for the rant - I need to get this off my chest...

I while ago, I ordered a box of 25 machined ali grenades and a case of W-Y mining flares from Tommin. They arrived in country earlier in the week and, true to form, Royal Mail held on to them for several days without letting me know there would be a charge to pay. Yeah, thanks... :roll:

So I get the letter yesterday, I phone them, grit my teeth and pay the charges (£70 / $140). I was too exhausted yesterday to drive the 60-odd mile round-trip to the nearest depot to pick them up so I then arrange to pay a further £12 ($24) to have them delivered today, Saturday.

No prizes for guessing that I'm still sat here today waiting for them.

Royal Mail / Parcelforce - YOU SUCK!

:evil:

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PostPosted: Sat Jul 28, 2007 4:58 pm 
Diplomatic Immunity

Location: High Wycombe, Bucks, UK
Service Number: A09/TQ2.0.13371E1
You didn't realise there was a strike on? :\


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PostPosted: Sat Jul 28, 2007 5:08 pm 
Eagle nut!
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Location: United Kingdom
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Of course - there's been strikes for weeks, but the guy was happy to take my money for guaranteed delivery today...

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PostPosted: Sat Jul 28, 2007 5:51 pm 
You there! Get me a Turkey!
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Location: Oklahoma City, USA
Service Number: A03/TQ1.0.62157E1
Country: United States
Guaranteed today - no delivery today!!

I'd make a quick phone call and make a hobby out of these people.

It's like insurance; happy to take the money but then when you try to claim they state they don't cover blown transaxles

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PostPosted: Sat Jul 28, 2007 5:51 pm 
Diplomatic Immunity

Location: High Wycombe, Bucks, UK
Service Number: A09/TQ2.0.13371E1
well, if it was guaranteed delivery, you get your money back! :)


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PostPosted: Sat Jul 28, 2007 5:56 pm 
Eagle nut!
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Location: United Kingdom
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CplTony wrote:
I'd make a quick phone call and make a hobby out of these people.

But of course, they only "work" until 12:30 on a Saturday... :roll:

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PostPosted: Sat Jul 28, 2007 5:57 pm 
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Fal Bowden wrote:
well, if it was guaranteed delivery, you get your money back! :)

Not really the point though is it? :)

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PostPosted: Sat Jul 28, 2007 7:14 pm 
Diplomatic Immunity

Location: High Wycombe, Bucks, UK
Service Number: A09/TQ2.0.13371E1
True, but still - money back! Whee!


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PostPosted: Sun Jul 29, 2007 10:37 am 
Nukes, knives, sharp sticks...
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Location: Buxton | Sheffield | Edinburgh - UK
Oh I know what you mean - I payed £27 to parcelforce for their 24 hour delivery service (would have cost me £8 for normal shipping!) as I needed it to arrive definitely on time! - 3 days later it finally turned up at it's destination WTF!?!??

Still chasing my money back as well - GRRRR!

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